Terms and Conditions (T&C)
barrierefrAI – PDF Pro
§ 1 Scope of Application
These Terms and Conditions (T&C) apply to all contracts between barrierefrAI – Agency for Digital Accessibility and AI (hereinafter “Provider”) and its customers regarding the use of the web-based tool “barrierefrAI PDF Pro” (hereinafter “Tool”).
The Tool is provided as Software-as-a-Service (SaaS) via the platform:
https://www.barrierefrai-agents.com
Any conflicting or deviating terms of the customer shall not apply unless expressly agreed to in writing by the Provider.
§ 2 Subject Matter of the Contract
The subject of the contract is the time-limited provision of the Tool for the automated creation and optimization of accessible documents, in particular:
PDF/UA-compliant documents
Hybrid PDFs (combination of original visual layout and accessible structure)
AI-supported analysis and optimization features
All services are provided exclusively in an automated manner.
No manual review, legal assessment, or guarantee of full compliance with applicable standards is provided.
§ 3 Conclusion of Contract
The contract is concluded by:
selecting a subscription plan
completing the order process via the platform
successful payment processing
Alternatively, the contract may also be concluded through acceptance of an individual offer (e.g., via email).
§ 4 Prices and Payment Processing
Current prices are available at:
https://www.barrierefrai-agents.com/pricing
Billing is carried out monthly or annually in advance
Payment processing is handled via Stripe
The Provider does not store any payment data
All prices are net prices and subject to applicable statutory VAT unless stated otherwise.
§ 5 Scope of Services and Usage Limits
Depending on the selected plan, the customer is granted monthly or annual usage quotas (e.g., number of pages).
Unused quotas expire at the end of the respective billing period
Carry-over to subsequent periods is excluded
Additional quotas can be purchased separately
The Provider reserves the right to take appropriate measures in case of excessive usage to ensure system stability (fair use policy).
§ 6 Term and Termination
Subscriptions automatically renew for the selected term unless terminated in due time.
Termination is possible at any time effective at the end of the billing period
Termination may be carried out via the customer account or in text form
No pro-rata refunds will be granted unless required by law.
§ 7 Customer Obligations
The customer agrees:
not to upload unlawful content
not to process personal or sensitive data without a valid legal basis
not to misuse the Tool or use it in a way that could impair system integrity
The customer is solely responsible for:
the content of uploaded files
the legality of the data processing
In case of violations, access to the Tool may be suspended or permanently revoked.
§ 8 Availability and Development
The Provider aims to ensure a standard level of service availability but does not guarantee uninterrupted access.
Maintenance work may result in temporary limitations
The Provider reserves the right to modify or further develop the Tool, provided this is reasonable for the customer
§ 9 Liability
The Provider shall be fully liable for:
intent and gross negligence
damages resulting from injury to life, body, or health
In the case of slight negligence involving the breach of essential contractual obligations, liability is limited to the foreseeable, typical damage.
In particular, the Provider shall not be liable for:
content-related or legal deficiencies in generated documents
lack of full compliance with standards (e.g., PDF/UA, WCAG)
data loss on the customer’s side
indirect damages or loss of profit
§ 10 Usage Rights
The customer is granted a non-exclusive, non-transferable right to use the Tool for the duration of the contract.
In particular, the following is prohibited:
sharing access with third parties
reverse engineering or reproduction of the software
commercial exploitation of the Tool itself
Documents generated by the customer remain the property of the customer.
§ 11 Data Protection
The privacy policy applies:
https://www.barrierefrai-agents.com/datenschutz
Data processing is carried out in accordance with the GDPR
Uploaded files are used exclusively for processing purposes
Storage is temporary and files are deleted after processing where technically feasible
The customer is responsible for ensuring the legality of data processing.
§ 12 Right of Withdrawal (Consumers)
Consumers are entitled to the statutory right of withdrawal.
For digital services, the right of withdrawal expires if:
the execution of the service has begun, and
the customer has expressly agreed and acknowledged the loss of the right of withdrawal
§ 13 Final Provisions
German law shall apply.
To the extent permitted by law, the place of jurisdiction shall be the registered office of the Provider.
If any provision of these Terms is or becomes invalid, the validity of the remaining provisions shall remain unaffected.